Privacy & Data
Privacy Policy
How OpenALKA handles account information, service data, AI processing, security, and user rights.
Privacy Policy
OpenALKA respects the privacy of its users. This Privacy Policy explains how information may be collected, used, stored, and processed when you access or use OpenALKA.
OpenALKA is developed and operated by WWCT — Webwonder Creative Technologies.
1. Information we may collect
- Your name and email address
- Account information
- Subscription and billing status
- Messages and content you submit to the service
- Preferences and settings
- Usage information
- Technical information such as browser, device, IP address, and logs
- Support communications
Payment card information may be processed by our payment provider and is not intended to be stored directly by OpenALKA.
2. How we use information
- Create and manage your OpenALKA account
- Provide the OpenALKA workspace and AI-powered features
- Maintain conversation continuity where applicable
- Operate subscriptions and billing
- Provide customer support
- Improve reliability, security, and usability
- Detect abuse, fraud, or unauthorized access
- Meet legal and regulatory obligations
- Communicate important service information
3. AI processing
OpenALKA uses artificial intelligence technologies to provide its core functionality. Content submitted to OpenALKA may be processed by authorized AI, infrastructure, hosting, and technology service providers when necessary to deliver the service.
Users should avoid submitting information that they do not want processed as part of an AI-assisted service.
4. Service providers
We may use trusted third-party providers for AI processing, hosting and infrastructure, email services, authentication, payment processing, security and abuse prevention, analytics, and operational monitoring.
5. International processing
Because OpenALKA uses internet-based infrastructure and service providers, information may be processed in countries other than the country in which you live. Where required, reasonable safeguards will be used for international transfers of personal information.
6. Data retention
Information is retained only for as long as reasonably necessary to provide the service, maintain account functionality, meet security requirements, resolve disputes, and comply with legal obligations.
7. Security
OpenALKA uses reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based service can guarantee absolute security.
8. Your choices and rights
Depending on applicable law and your location, you may have rights relating to your personal information, including requesting access, correction, deletion, or information about how your data is processed.
Requests can be sent to info@openalka.com.
9. Cookies and similar technologies
OpenALKA may use cookies or similar technologies where necessary for authentication, security, preferences, service operation, and permitted analytics.
10. Children
OpenALKA is not intended to knowingly collect personal information from children in violation of applicable law. Where age restrictions, parental authorization, or other protections are required, they will be applied according to applicable legal requirements and service rules.
11. Changes to this policy
This Privacy Policy may be updated as OpenALKA evolves or as legal and operational requirements change. Material changes may be communicated through the website or service where appropriate.
12. Contact
WWCT — Webwonder Creative Technologies
OpenALKA
info@openalka.com
https://openalka.com